John R.

John R. is an experienced Senior Technical Writer currently at Backbase since June 2022, with a solid background in documentation across various technology sectors. Previous roles include Documentation Lead I at HCL Software, where responsibilities involved managing customer-facing content for HCL Digital Experience, and Senior Technical Specialist at HCL Technologies, focusing on documentation for enterprise-grade solutions. Other notable positions include Senior Technical Writer at Deltek, where John was the point-of-contact for ERP documentation, and at SeaChange International, contributing to documentation for multiscreen video software and services. Early career experiences include technical writing roles at SGS and MxSecure, as well as HR-related positions at Universal Robina Corporation and Litton Mills, where John honed skills in recruitment and training. John holds a Graduate Certificate in Communications - Professional Writing from Centennial College and a BA in Behavioral Science from the University of Santo Tomas.