Matthijs Delen

Vice President Customer Success EMEA at Backbase

Matthijs Delen has over 15 years of work experience, primarily in the banking and consulting sectors. Matthijs is currently the Vice President Customer Success EMEA at Backbase, a position they have held since March 2021. Prior to that, they spent over 15 years at Capgemini, where they held various roles such as Head of (Digital) Banking & Insurance Practice, Principal Consultant/Senior Director, Chief Operation Officer Banking & Insurance Practice Continental Europe, and Cluster Manager Payments & Cards. In these roles, they were responsible for building and leading teams, designing and delivering innovative digital payments and banking solutions, and optimizing delivery and domain expertise across multiple countries. Matthijs also had experience at ABN AMRO Bank N.V., ING, NIBE SVV, SEB Merchant Banking, Royal Bank of Scotland, and Van Lanschot Bankiers, holding positions such as Open banking/PSD2 expert, Program/Project Manager, Trainer, Streamlead, Business Consultant, and Test Analyst. Overall, Matthijs Delen has a strong background in the banking industry and extensive experience in leadership, consulting, and project management.

Matthijs Delen received their Bachelor's degree in Business Administration from Rotterdam University of Applied Sciences in 2005. Prior to that, they studied Business Administration at Erasmus University Rotterdam from 1998 to 2003.

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Timeline

  • Vice President Customer Success EMEA

    March, 2021 - present

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