Mirko Grewing

Mirko Grewing has a strong work history in the field of delivery and customer success. Mirko began their career at Portatili S.r.l. as a Strategic Advisor from May 2003 to April 2005. Mirko then joined Pit Stop Services S.r.l. as the Head of Operations from April 2005 to April 2010. Following that, they worked at Random Research S.r.l. as the Head of Operations from May 2010 to July 2012.

In 2012, Mirko joined Lumata as a Business Analyst & Project Manager from July 2012 to August 2013, and later as a Programme Manager from September 2013 to October 2014. Mirko coordinated projects with mobile phone operators and led internal programs for process optimization.

From October 2014 to October 2015, Mirko worked at Tigerspike as a Senior Delivery Lead. Mirko supervised projects for global brands and utility companies, integrating pre-existing systems and leading cross-functional teams.

Since November 2015, Mirko has been working at Backbase. Mirko started as a Delivery Manager in Professional Services from November 2015 to December 2018. Mirko then held various roles in Customer Success, including Delivery Lead for the UK & Ireland from January 2019 to December 2019, Delivery Director for the UK & Ireland from January 2020 to May 2021, and Delivery Director for Europe from June 2021 to August 2022. Mirko specialized in Omni-Channel Digital Banking and demonstrated executive leadership in stakeholder management, program management, and risk governance, achieving revenue growth and operational excellence. Their current role and end date at Backbase are not specified.

Mirko Grewing obtained a Master's Degree in Archaeology & Anthropology from the University of Rome Tor Vergata in the years 1999-2007. Additionally, Mirko has gained several certifications including Team Leadership, Personal Leadership, Communication For Excellence, ITIL Foundation (2011), and Watchguard Certified Professional from various institutions between the years 2010 and 2017.