Rachel Jerrett

Rachel Jerrett serves as the Director of Business Intelligence at Backbase, where responsibilities include defining sales objectives, managing sales operations, and providing data-driven insights for sales leadership. With a rich background in operations, Rachel has successfully scaled the Customer Success department, built global operations teams, and established strategic partnerships to enhance efficiency. Prior roles include Program Development Specialist at NPE, Social Studies Teacher at Apopka High School, Administrative Assistant at Mercer University, and Learning Coach at The Ritz-Carlton Hotel Company. Rachel holds a Bachelor of Arts in Political Science and Government from Georgia College & State University.