Sarah Biddle is an experienced technical writer and manager with a strong background in the digital banking domain at Backbase, where Sarah has held various positions since October 2010, including Manager of Technical Writers and Principal Technical Writer. Sarah's responsibilities included leading technical writing teams, ensuring the performance and security of Backbase CXS (Customer Experience Services), and maintaining user guides through single sourcing. In parallel, Sarah has served as a Stadsdeelcommissielid for Stadsdeel Nieuw-West, actively listening to community members and providing advice to the local administration. Prior experience includes roles at G500, Human Inference, and Accenture Technology Solutions, focusing on technical writing and programming. Sarah holds a Master of Science in Artificial Intelligence from Radboud University.
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