Jackie Abraham is a seasoned support technician with extensive experience in customer service and team management. Currently employed at Backblaze since October 2021, Jackie previously served as a customer support representative at Tavour, managing over 100 customer interactions daily and collaborating with multiple departments. Prior roles include lead supervisor at Cafe 4, where management and training of staff were key responsibilities, and coordinator of volunteers at 3Crosses, focusing on volunteer recruitment and event coordination. Educational qualifications include a Bachelor of Arts in English Language and Literature from California State University - East Bay and an Associate of Arts from Chabot College.
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