Jave Hernandez is a highly skilled Senior Support Technician at Backblaze, providing exceptional technical support to enterprise customers since June 2022. With a strong foundation in Backblaze products, Jave excels in handling escalated tickets, de-escalation strategies, and sharing knowledge with fellow technicians. Prior experience includes a role as Shop Manager at Desired Effect, where Jave managed a rental equipment shop and facilitated client relationships for numerous performances. Previous positions also encompass a Sales Associate role at Sunglass Hut, a Beach Fund Caller at California State University, Long Beach, and various technical roles in the arts. Jave holds a Bachelor's degree in Communication and Media Studies from California State University, Long Beach, and an Associate's degree in Theatre from Diablo Valley College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices