Backbone Connect
Jason Lloyd has a diverse background in service delivery and operations, with significant experience in IT and youth work. Currently serving as the Head of Service Delivery at Backbone Connect since January 2018, Jason has progressed through roles such as Service Desk Manager and Service Desk Team Leader, focusing on overseeing ticket management, mentoring team members, and ensuring adherence to ITSM processes. Prior to this, Jason worked at Surrey County Council as a Youth Worker, facilitating informal education and support for young people. Jason also gained valuable operational expertise at Silverbear, progressing from an Operations and Support Apprentice to Operations Team Lead, where responsibilities included managing team workloads and enhancing organizational efficiency. Early career experience includes customer service roles at The Colbornes Group, demonstrating a commitment to customer satisfaction and product knowledge.
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Backbone Connect
Backbone Connect is a dynamic technology firm specialising in solving the unique technological challenges of commercial real estate. Our Connected Building platform is BRE certified and Wiredscore aligned, offering fast, high-capacity, sustainable and secure networking services without traditional infrastructure complexities. Committed to innovation and client-centricity, we provide leading Network and Cyber Security Managed Services tailored to niche markets, including Commercial Real Estate in the UK. With a focus on innovation and service excellence, Backbone Connect is reshaping connectivity in the digital era.