Laith AlShamlan

Laith AlShamlan is an experienced Operational Excellence Lead with a robust background in logistics, process improvement, and customer service. With a career that began in administrative roles, Laith has developed a strong foundation in service excellence, enabling a unique blend of operational strategy and frontline insight. Currently pursuing a Bachelor of Business Administration at Arab Open University, Laith's commitment to enhancing performance and quality is evident through various roles at Bahri and earlier experiences in business development and administration. Laith has consistently focused on designing efficient processes and improving customer satisfaction while supporting team alignment and performance goals.