Minfeng Chi is a seasoned business and technical leader with over 18 years of professional service experience in client-facing environments. They have successfully led projects in engineering, delivery, and customer success across Fortune 500 and startup companies. Currently the Director of the Customer Service Team, Minfeng manages complex hybrid cloud customer lifecycles and has a proven track record in transforming customer success practices. Holding an MBA from Peking University, Minfeng combines strong business acumen with extensive technical expertise in IT infrastructure and cloud computing. They have demonstrated a consultative selling approach, effectively building relationships with senior management across multiple global projects.
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