Antonio L. is an accomplished professional with extensive experience in innovation and customer experience across multiple leading firms. At Bain & Company, from December 2021 to December 2023, Antonio served as a Manager in Expert Innovation. Prior to that, at Accenture from March 2016 to November 2021, Antonio focused on innovation strategy as a Senior Manager, emphasizing customer journey optimization through a "phygital" approach and product innovation. Antonio's earlier roles include positions as an Innovation and Customer Experience Consultant at Business Integration Partners, and Project Manager to the COO at H3G, where key responsibilities involved strategic project management and supplier relations. Antonio's educational background includes a Master's degree in General Management of International Business from Luiss Guido Carli University, a Bachelor's degree in International Management, and a recent completion of the Leadership Essentials program at Columbia Business School with a perfect score.
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