Dave Hardy

Dave Hardy is a Service Operations Manager at Bain & Company, where they are responsible for Incident, Problem, Change, and Hardware Asset Management since 2022. Prior to this role, Dave served as a Service Operations Manager at Wipro Limited from 2020 to 2022, overseeing various service management functions for the John Lewis Partnership IT account. They also held multiple positions at John Lewis from 2011 to 2014, including Group Lead of the IT Operational Service Desk and IT Major Incident Manager.