John Cochran is an experienced IT professional with a strong background in technical support and help desk operations. John began a career in information technology at Lessie Bates Davis Neighborhood House as an Information Technology Help Desk, followed by relevant roles at Mercy and KPMG US, where John progressed to Senior Help Desk Technician. John continued to advance in the field at Bain & Company, serving first as an Associate in TSG Support and currently as Coordinator, TSG Support. John holds a Bachelor of Science in Computer/Information Technology Administration and Management from Southern Illinois University Edwardsville, complemented by practical experience that includes customer service roles at Dunkin Donuts and as a Student Worker.
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