Katrina Cuthell is a seasoned professional with extensive experience in the management consulting sector, currently serving as a Senior Partner at Bain & Company since August 1998. Katrina specializes in financial services and customer practices, with expertise in customer engagement, loyalty, customer experience transformation, customer retention, pricing optimization, and customer-driven growth strategy. Prior to Bain & Company, Katrina worked as an Accountant at Deloitte Touche Tohmatsu from January 1994 to September 1994. Educationally, Katrina holds a Bachelor of Commerce in Finance and Accounting from the University of Canterbury and a PhD in Finance with a focus on Foreign Exchange Risk Management from The University of Edinburgh.
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