Vipin Kumar is a motivated UX Researcher, Strategist, and Designer who specializes in customer journey mapping for business transformation. They have served as a User Experience Consultant and Lead UX Consultant at Bain & Company from 2017 to 2019. Prior to that, Vipin worked as a UX Designer at Deloitte between 2015 and 2017. They hold a Bachelor's degree in Communication Design from the National Institute of Design (NID) Ahmedabad, which they completed in 2015. Passionate about user interaction, Vipin uses various research methods to identify unmet user needs and develop effective strategies.
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