Iwona Phan is an experienced Continuous Improvement Manager and Lean Six Sigma Black Belt currently evaluating and implementing business practice improvements at Baker & Baker. With a strong background in operational management, they previously held various roles at CSM Bakery Solutions, including Shift Supervisor and Production Manager. Recently, Iwona completed a Level 5 qualification in Operational and Departmental Management with Distinction, equipping them with advanced knowledge in the operational sector. Passionate about team development and efficiency, they strive to empower colleagues to achieve higher productivity and quality outcomes.
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