Thomas E. Corwin is an experienced professional with a proven track record in strategic project management and customer operations across various industries, including cryptocurrency and financial services. Currently serving as the Billing & Collections Strategic Projects Director and Transformation & Program Management Office Leader at Baker McKenzie since July 2021, Thomas has previously held significant roles such as Vice President of Global Customer Operations at Poloniex and Vice President of Global Customer Support at Circle. Experience spans various leadership positions at Betterment, MetLife, PricewaterhouseCoopers, IBM, and Mount Sinai School, showcasing expertise in customer experience, operations transformation, and team management. Thomas holds a Bachelor's degree in Psychology from Cornell University and a Master of Arts in Industrial & Organizational Psychology from New York University.
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