Prabal Chauhan has a strong background in marketing and customer relationship management, currently serving as an Assistant Manager at Bakingo since March 2024 and previously holding the same title at ShopClues from February 2024 to March 2024. At ShopClues, Prabal successfully implemented a CRM and Marketing Automation framework, significantly enhancing customer retention and activation. Additionally, experience as a Marketing Intern involved developing CRM strategies and conducting market research. Previous roles include a Customer Relationship Management Executive where email marketing campaigns led to increased engagement and an internship focused on marketing and business development with Ednerds, which supports top talent through blockchain training. Educational qualifications include a Bachelor of Technology in Computer Science and a Master of Business Administration in Business Analytics, achieving honors in both fields.
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