Anna S. has extensive experience in customer service, travel management, and IT support, currently serving as a Help Desk Analyst at Bakkt since July 2021. Previously, Anna worked as a Senior Customer Service Representative at Bakkt and held various positions including Corporate Travel Manager at Viad Corp, where responsibilities included managing the travel program, conflict resolution, supplier management, and compliance oversight. Anna also served as a Membership Advisor at WealthCounsel, LLC, and contributed to the travel industry at Norwegian Cruise Line as an Automation Support Analyst. Additional roles included independent consulting for VIP Travel Consultants, Group Business Development Director at the Fountain Hills & Fort McDowell Visitors Bureau, and Sr. Underwriter Account Associate at CIGNA Healthcare. Anna holds an MBA with a dual concentration in E-Business, a Certificate of Paralegal Studies, and a Bachelor's degree in Business/Management.
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