Malcolm Lobo is an experienced Site Reliability Engineer currently providing support for the Bakkt Crypto Services platform, with expertise in monitoring, incident management, and infrastructure deployment using tools such as Datadog, Terraform, and Kubernetes. Prior roles include being a Site Reliability Engineer at Apex Fintech Solutions and an Associate in Technical Operations at Clearpool Group, where Malcolm managed client integration projects and ensured operational efficiency. Malcolm's career began as a Trade Support Analyst and Business Support Analyst at Fidessa, where responsibilities included client support and incident management, followed by a Technical Account Manager position at Yardi, where Malcolm implemented property management software. Educationally, Malcolm holds a Bachelor of Science degree in Computer Science from East Stroudsburg University of Pennsylvania.
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