Balink
Ingrid Donnard is an experienced business analyst currently working at Balink since November 2018, where responsibilities include improving client processes and Salesforce organizations for a luxury company, conducting research and analysis for technical problem-solving, and performing data analysis to create KPI monitoring dashboards. Prior to this role, Ingrid served as a Business Development professional at eTeacher Group from November 2013 to November 2018, focusing on resolving customer complaints and demonstrating strong interpersonal skills. Ingrid co-founded Pain d'épice from January 2011 to October 2013, managing legal and logistical aspects of the company, designing collections, engaging in digital marketing, and driving customer recruitment and sales. Ingrid holds a Bachelor's degree in Business/Managerial Economics from Bar-Ilan University, attained between 2007 and 2011.
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Balink
Balink drives the digital transformation of leading organizations in various sectors, facilitating Business growth, efficiency, and productivity. Our Mission: "To be your trusted partner for Innovation & Delivery on Customer Engagement Applications and Customer Experience" As a Salesforce Platinum Partner, Balink operates with a proactive approach, and top consulting skills and experience, for B2B & B2C organizations ranging from mass retail through finance to Luxury sectors. We develop cutting-edge solutions that are an exceptional blend of optimized business processes, the remarkable power of the Salesforce Platform, and unique UI\UX capabilities on both Web and Mobile platforms, empowering B2B, B2C, and B2B2C businesses. Balink masters all Salesforce clouds and has a proven track record of thousands of successful projects operating on the best platforms and best-of-breed delivery tools.