Jen M. is a seasoned professional in customer research and insights, currently serving as a Senior Customer Research Manager at Bally's Interactive since October 2025. Prior experience includes roles as an Insight Manager at Zenith from March 2022 to October 2025, and a Digital Consultant at Ebiquity plc for a brief period in late 2021. Jen M. also held the position of Digital Product Marketing Manager at Bauer Media Group between April 2019 and August 2021, and worked as a Product and Marketing Strategist on a contract basis at TBP from October 2018 to March 2019. Early career experience includes being a Media Planner at MediaCom from October 2015 to September 2018. Jen M. holds a 2.1 degree in Film & Screen Studies from the University of Brighton, completed between 2012 and 2015.
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