Michael Tom is an experienced IT professional with a strong background in support and analysis across various organizations. Currently serving as a TechHelp Engineer at Balyasny Asset Management L.P., Michael effectively handles service requests, supports mixed platform environments, and manages mobile device deployments. Prior experience includes roles as a Business Analyst and Service Desk Technician at Jewish Senior Living Group, where Michael coordinated project deliveries and provided multi-platform support, as well as positions at Walmart eCommerce, focusing on systems support and operational analysis. Michael holds a BS in Business Administration and a BS in Information Systems from San Francisco State University, complemented by an Associate’s Degree from City College of San Francisco.
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