Alan Browne

Alan Browne is an experienced professional in customer success and implementation, currently serving as an Implementation Specialist II and Customer Success Manager at Bandwidth Inc. since September 2020. Responsibilities include managing a global account portfolio, driving long-term success through effective education, managing the customer problem resolution process, and facilitating cross-selling opportunities. Previously, Alan held the role of Customer Onboarding Manager at Glofox, focusing on onboarding programs to enhance customer lifetime value and mitigate potential roadblocks. Earlier experience at Salesforce encompassed both Sales Development Representative and Business Development Associate roles, where Alan contributed to generating sales pipelines in the UK and Irish markets. Alan holds a Master’s Degree in Marketing Development from UCD Michael Smurfit Graduate Business School and a Bachelor’s Degree in Multimedia from Dublin City University.