Alex Mitchell

Alex Mitchell has extensive experience in customer service and account management, currently serving as a Customer Success Advocate at Bandwidth.com since September 2015, where responsibilities include onboarding high-revenue accounts and maintaining client satisfaction. Prior to this role, Alex worked as an Account Manager at Edriving LLC, effectively handling escalated customer issues and managing a high volume of certification processing. Experience also includes serving as Customer Service Director at Edge Direct LLC, where Alex oversaw order shipments and resolved customer complaints, as well as a Warehouse Administrator position at Tom Floral, Inc., involving sales and customer support. Alex holds a BA in Political Science from California State University - East Bay.