Casey Dover

Casey Dover is an accomplished professional with extensive experience in customer success and support management. Currently serving as the Global Director of Customer Success at Bandwidth Inc. since April 2019, Casey has previously held various roles within the company, including Senior Manager and Manager of the Customer Success Team. Prior experience includes a role as Product Support Manager at Oracle and multiple positions at Bandwidth.com, where responsibilities included managing the TAC team and customer relationships. Additionally, Casey has a strong background in process engineering and service readiness from time spent at Nortel, where significant cost savings were achieved. Educational qualifications span several institutions, showcasing a commitment to continuous learning and professional development.