Ciprian-Manuel T. is an experienced IT professional currently serving as a Desktop Support Engineer at Bandwidth Inc. since May 2022. Responsibilities include managing IT hardware and software, user access management, supporting cloud applications like Microsoft 365 and Azure AD, and ensuring timely ticket resolution using Service Now and Jira. Previously, Ciprian-Manuel worked at Capgemini from October 2018 to May 2022 as a Senior Onsite Support Engineer, where responsibilities included coordinating IT support, managing ticket resolution, and overseeing local IT procurement. Earlier roles included Junior Onsite Support Engineer and Customer Service Advisor, where duties involved hardware and software support, network maintenance, and user account administration. Ciprian-Manuel holds a Liceu degree in Chimie-Biologie from C.N A.T. Laurian, completed in 2006.
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