Crystal Young

Crystal Young is an experienced professional in product management and technical operations with a strong background in the telecommunications industry. Currently serving as the Director of Product Management at Bandwidth Inc. since September 2018, Crystal leads an agile scrum team and oversees the strategic vision and product roadmap for voice termination products on a global scale. Prior experience includes roles at RingCentral, where Crystal advanced from Manager of VoIP Operations to Sr. Manager and RCLEC Team Lead, and at Avaya as a DevConnect Engineer, where responsibilities included interfacing with third-party developers. A tenure at Windstream Communications as a Senior Manager involved overseeing VoIP infrastructure management, while early career experiences at NuVox included roles as Lead Engineer and Technician III, focusing on operational support for VoIP and data networks.