Erika Stevens, ENP, is currently the Senior Manager at Bandwidth Inc., overseeing Emergency Services Operations. With a background in customer service and telecommunications, Erika has held various roles within the company, including Manager of 911 Operations & PSAP Relations, 911 Operations Team Lead, and Customer Success Manager. Erika also has experience as an Assistant Manager at Godfather's Pizza and a Customer Service Representative at Bank of the West. Erika holds a Bachelor of Science in Computer Information Systems from Metropolitan State University of Denver and an Associate of Arts degree in Accounting and Bookkeeping from Des Moines Area Community College.
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