James McConnell has over 40 years of experience in IT and technical support, beginning with Northern Telecom in 1980. Throughout his career, notable positions include Senior System Administrator at Nortel Networks, Tier III Windows System Support at IBM, and Data Center Manager at Nortel. McConnell has been with Bandwidth.com as a Technical Assistance Engineer since November 2012. Previous roles also include Data Center Support Engineer at Akibia and Senior Windows System Administrator at both CSC and Nortel. This extensive background reflects a strong expertise in systems administration and technical support across various platforms and environments.
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