Riley Entry is an experienced professional with a diverse background in customer support and organizational roles across various industries. Currently serving as a Messaging Product Support Analyst II at Bandwidth Inc. since February 2021, Riley focuses on strengthening relationships with carriers and vendors to enhance problem resolution and best practices in troubleshooting. Previous roles include Front Desk Coordinator and Medical Scribe/Assistant at Neighborhood Clinic, where Riley significantly increased office productivity and efficiency. Additional experience includes a role as a Remediation Representative at Wells Fargo, an Office Assistant at Lourdes Hospital, and a Barista at Starbucks. Riley is pursuing a Bachelor's degree in English: Language, Writing and Rhetoric at Wake Technical Community College and holds a prior degree from North Carolina State University.
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