Silviu Petronel Moisuc

Silviu Petronel Moisuc is a seasoned professional with extensive experience in operations and technical support. Currently serving as Manager of Messaging Support at Bandwidth Inc. since November 2024, Silviu previously held the position of Operations Manager at IntelligentBee, where responsibilities included developing operational policies and managing processes to enhance efficiency. Silviu's role at IntelligentBee also encompassed customer support and technical management, focusing on team accountability, KPI monitoring, mentorship, and escalations. With prior experience as a Technical Support Team Lead and Technical Support Engineer, Silviu possesses strong troubleshooting skills and technical acumen. Noteworthy earlier roles include a position as a Volvo Consultant at Akka Romserv, focusing on technical documentation, and a Metrology Technician at Delphi, specializing in measurement and analysis. Silviu holds a Master's degree in Management and the Technology of Processes, a System Engineering & DevOps certificate, and a Bachelor's degree in the Technology of Machine Construction.