Valeriu Senic is a skilled professional with extensive experience in technical support and customer service, particularly in the telecommunications sector. At Bandwidth Inc. since July 2019, Valeriu has held various roles including Messaging Support Manager and Product Support Analyst III Team Lead, providing technical support for voice, SMS, and 9-1-1 services, while collaborating with local exchange carriers and managing customer issue resolutions. Prior experience includes positions at Republic Wireless and Vonage, where Valeriu specialized in escalated technical issues and service fraud prevention. Valeriu also served in leadership roles, mentoring team members and analyzing trends to improve operational efficiency. Educational qualifications include a Bachelor of Science in Information Technology and English from Universitatea de Stat „Alecu Russo” din Bălți, along with additional certifications in social marketing and constructive feedback.
This person is not in the org chart
This person is not in any teams
This person is not in any offices