Bangkok Flight Services is a joint venture between Worldwide Flight Services, world’s largest independent ground handler with over 20 years of global experience, and Bangkok Airways, the second largest regional scheduled carrier in Thailand known as Asia’s Boutique Airline.

Bangkok Flight Services (BFS) is a modern, innovative and customer focused ground handling company offering full passenger, ramp and cargo handling services at Bangkok Suvarnabhumi Airport. BFS handles all types of aircraft, from private charters to full service mainline carriers, including A380 capability. Ensuring the highest level of safety as well as delivering excellent customer services is the key to any airport operations. BFS currently employs over 4,000 people who undergo thorough professional service and systems training in order to ensure that IATA, industry and Customer Airline standards are met consistently.

Bangkok Flight Services

Malcolm Tonkin

This department oversees the operational and financial management of cargo services.

Cargo Management

This department oversees the maintenance, operation, and procurement of facilities and related services.

Facility Management

This department oversees the coordination and execution of daily operational activities, ensuring efficiency in maintenance and contract management.

Operations Management

This department oversees sales activities and operational aspects related to ground services.

Bangkok Flight Services

Org chart

Teams

Cargo Management

Facility Management

Operations Management

Sales and Ground Services

Offices

Bangkok Flight Services

Org chart

Teams

Cargo Management

Facility Management

Operations Management

Sales and Ground Services

Offices

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