Adel Nagar is currently the Head of the Contact Center and Tele-Sales at Bank ABC, where they established the Contact Center from the ground up and led a significant merger with BLOM Bank’s Contact Center. With over 20 years of experience in customer experience and contact center leadership, Adel has previously held roles at Vodafone, GoChat247, and Teleperformance, where they focused on vendor management, operations, and project management. They earned a Bachelor's degree in Business/Commerce from Ain Shams University.
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