Ali Alraqraq is the Group Head of IT Service Management at Bank ABC, where they lead IT operations and service management initiatives. A pre-launching member of both STC Bahrain and ila Bank, Ali has a rich background in IT service delivery, having worked in the construction, telecom, and banking industries. They hold a Bachelor's degree in Information Technology from NYIT and have a history of roles including Information Technology Support Engineer at Ahmed Mansoor Alaali Co BSC, Senior System Administrator at Techmahindra, and Team Lead - Enterprise System Administrator at Huawei. Ali is known for their expertise in Agile Service Delivery, ITIL, and process improvement, complemented by strong interpersonal skills.
Location
Manama, Bahrain
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