Fran Walker

Fran Walker is a data-driven and innovative marketing leader with over 9 years of experience in customer lifecycle management, customer experience, and marketing automation. Previously, Fran worked as the Senior CX & Retention Manager at Nine, where they led efforts to reduce subscriber attrition and manage marketing automation functions. Fran's past roles include positions at Fairfax Media and TriEvents, along with event coordination at Perth Expohire. Currently, Fran serves as the Senior Customer Communications Manager at Bankwest. Fran also holds a Diploma of Event Management from Central Institute of Technology.