Samuel John

Samuel John serves as the General Manager of Sales and Customer Experience at BaptistCare, overseeing national sales across Retirement Living, Residential Aged Care, and Home Care. With extensive leadership experience, they previously led sales strategy for Anglicare Sydney, maintaining a 96% portfolio occupancy rate and driving significant annual revenue. Samuel's career includes multiple roles at Marriott International, where they honed their expertise in sales management. They are currently pursuing an MBA in Change Management and a Bachelor’s degree in Hospitality Management, enhancing their skills to lead transformative initiatives in customer experience.