Paul Threadgold

Paul Threadgold is a seasoned technical support professional with extensive experience in international technical support and customer service. Currently serving as a Support Agent at baramundi software AG since November 2015, Paul specializes in providing technical assistance. Previously, Paul held the role of Staff Support Technician at PMC-Sierra from June 2010 to October 2015, where responsibilities included supporting Adaptec hardware and software products in multiple languages, remote technical assistance, and creating knowledge base articles. Paul started a career in technical support as a Product Support Representative at Adaptec Gmbh from July 2002 to May 2010 and at RVS from June 2001 to June 2002, supporting ISDN software. Paul holds a Bachelor of Arts degree in Modern Languages from the University of East Anglia, obtained in 1998.