Andy Collins is a Major Incident Manager at Barclays, a position held since 2016. Previously, from 2013 to 2016, Andy was an Incident Manager with Barclaycard, where they led the Command and Control team and facilitated the resolution of IT incidents affecting customers and business operations. Andy holds a Bachelor of Arts in Sociology from The Manchester Metropolitan University, earned in 2006. They are certified in Kepner Tregoe Problem and Incident Management and ITIL Foundation.
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