B A.

B A. is an accomplished professional with extensive experience in strategic management and customer operations within the banking and financial services sector. Currently serving as Global Director of Group Strategy and Planning at HSBC, responsibilities include developing long-term strategic priorities, managing customer experience targets, and overseeing major global projects. Previous roles span notable positions at Lloyds Banking Group, Royal Bank of Scotland Business, and Barclays Bank, focusing on customer segmentation, banking operations, and strategy development. B A. holds advanced degrees in Management with specializations in Finance and Project Management from the University of Leicester and has a proven track record in delivering impactful market strategies and improving customer experiences.