Conrad Jacobs is a seasoned IT Consultant and Process Analyst with 35 years of experience predominantly in the banking sector. They have held leadership roles, including Head of Technology Operations at Barclays Africa and General Manager positions at various institutions such as SARS and Absa Bank. Conrad specializes in ITIL methodology, infrastructure management, and application development, demonstrating a strong capability in bridging the gap between business and IT needs. Currently, they work as an Independent Consultant, providing strategic insights and solutions across IT operations and service management.
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