Gareth Evans is a Communications and Engagement Manager at Barclays, bringing 20 years of experience in delivering exceptional customer service across various sectors. They are currently managing a Financial Assistance team of 60 full-time employees within a FCA regulated environment. Previously, Gareth held positions such as Operations Team Lead at Intrum Justitia Limited, and Contact Centre Manager at Bournemouth Water Ltd, where they received recognition from OFWAT for outstanding customer service. Notably, Gareth has been shortlisted for a national industry award for Culture Change due to innovative approaches in recruitment and fostering a positive work culture.
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