Jane Capps is currently the Acquisition Control and Process Optimisation Manager at Barclays, where they focus on enhancing customer acquisition processes. They have previously held roles such as Senior Client Experience Manager and Personal Assistant to Directors at Barclaycard, where they also initiated the Wellbeing agenda in 2014. With extensive experience in administration, customer service, and event planning spanning multiple industries, Jane leads a team dedicated to colleague wellbeing initiatives at the Northampton site. Outside of work, they are an anti-knife crime campaigner, demonstrating a commitment to community engagement.
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