Joe Panichelli is the Associate Vice President of Workforce Management at Barclays, where they work closely with partners in fraud and collections to align capacity plans with budget and manage scheduling functions. Previously, Joe served as a Capacity Planning Analyst and later as Manager of Workforce Management at AmeriHealth Caritas, focusing on long-term forecast planning and reporting. Joe began their career as a Forecast Analyst at PHH Mortgage from 2002 to 2008. They hold a Bachelor's degree in History from Saint Joseph's University, completed in 2000.
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