John Jux

John Jux is an accomplished project and program manager with extensive experience in the financial services sector. Currently serving as the Head of Advocacy Policy Planning at Barclays, John oversees governance and implementation of complaints handling in alignment with FCA policies. Previous roles include Head of Remediation for Barclays UK Secured Lending, where responsibility encompassed managing remediation activities and ensuring compliance with regulatory standards. John has also held managerial positions at notable companies such as Admin Re:, Equitable Life, and Aviva, and has a strong background in project leadership and strategic business change. John holds a PhD in Polymer Physics from the University of Strathclyde.