Laura Grant

Laura Grant is currently the People Programme Lead at Barclays, where they inspire and motivate a team of Inbound Telephony Agents to deliver exceptional customer service. They have a demonstrated history of working in the financial services industry and are skilled in Microsoft Excel, coaching, and sales. Previously, Laura held roles at Barclays as a Financial Crime Screening People Programme Lead and Team Leader, as well as a PPI Complaint Handler and Financial Sanctions Officer. Earlier in their career, they worked as a Customer Service Advisor at Dixons Retail. Laura's educational background includes A-levels in Drama, Communication & Culture Studies, Business Studies, and English Language & Literature from Poole High School.