Mark Rowe is a seasoned Senior Technical Manager, currently serving as the Global Head of Contact Centre Support at Barclays. With extensive experience in the telecommunications sector, Mark has built high-performing technical support teams across the UK, India, and the US. They excel in stakeholder interaction, managing complex demands, and overseeing incident, change, release, service, and supplier management. Previously, Mark held various positions within Barclays, including Head of Voice Support and Voice Support Manager, as well as roles at Woolwich plc and Global Home Loans. Mark holds a Bachelor of Laws (LLB) from the University of Greenwich.
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