Raphael Cope is an experienced professional with a diverse background in customer service, agile project management, and digital content management. Beginning a career at Waitrose & Partners as a Customer Service Team Lead, Raphael demonstrated leadership in driving exceptional customer experiences. Subsequently, at Barclays, Raphael held multiple roles including Assistant Vice President in various capacities such as Scrum Master, Agile Portfolio Manager, and Digital Content Manager, contributing significantly to agile transformations and digital initiatives. In addition to a successful tenure in banking and financial services, Raphael has a foundation in sports as an Academy Footballer and experience in retail management. Educational qualifications include a BA (Hons) in Business Administration from the University of Portsmouth.
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