Rishik Banerjee

Rishik Banerjee is a dynamic and results-driven Senior Director of Operations at Barclays, where they oversee the daily operations of voice-based customer service processes. With extensive experience leading large teams and driving process improvements in high-volume contact centers, Rishik has a proven track record in performance management, team development, and client relationship management. Previously, they worked at Tech Mahindra, where they excelled as a Customer Service Representative and later as a Team Manager, optimizing operations across various industries. Rishik holds an MBA in Marketing from Kalinga University and a BBA in Marketing from Savitribai Phule Pune University.